Customer story

How VC3 gets a 3.8X return on fingerprinting

VC3, a managed IT and cybersecurity provider serving 1,100+ municipalities, handed fingerprinting to Peak. Each employee is printed once, new clients go live about 50% faster, and the team spends more time on client work.

VC3 replaced the one-agency-at-a-time fingerprinting model with a single print per employee. Peak archives those prints and submits agency-ready cards on VC3’s behalf, so VC3’s techs spend more time with clients and less time getting printed.

Why is CJIS fingerprinting so hard for vendors?

Under CJIS (Criminal Justice Information Services) requirements, a vendor needs a fingerprint-based background check for each employee with each agency customer. Most vendors still manage that one agency at a time, and the work adds up.

A new print for every agency

Employees get printed again as agencies and requirements add up.

Physical cards that expire

Cards must be shipped, tracked, and redone.

Up-front costs

Print fees, shipping, and reimbursements add up across the workforce.

Weeks of waiting

Each clearance waits on paperwork, mail, and agency processing.

What changed when VC3 moved to Peak Pro Managed?

VC3 hands off the entire fingerprinting process. Each employee is printed once, and Peak takes care of every agency from there, often submitting cards the same day a new client is won.

  1. 1

    Print once

    Employees are printed just once.

  2. 2

    Peak stores

    Prints are securely archived and distributed to each agency.

  3. 3

    Peak submits

    Agency-ready cards go out, often same-day for new clients.

“Their storing, archiving, and submitting prints on our behalf have made the process so much quicker and straightforward!”

VC3

Where does VC3’s 3.8X return come from?

For every $1 VC3 spends on fingerprinting with Peak, it avoids about $3.80 in costs. That figure counts fingerprinting costs alone.

Spent with Peak

$1.00

Costs avoided

$3.80

79%

Lower all-in cost per submission than the year before Peak

67%

More submissions handled, while total fingerprinting spend went down

3,800 hrs

Employee time recovered each year, nearly two full-time employees’ worth. Counted separately from the 3.8X.

See how these numbers were calculated

How much faster does VC3 onboard new clients?

About 50% faster. VC3 saves three to four weeks on each of the roughly 50 clients it onboards a year, because each employee is printed once and Peak handles every agency from there.

What’s driving it

Prints per employee

Just once

Clearance time

1–2 weeks

Rejection rate

Under 3%

“Not having to get existing team members fingerprinted repeatedly is a huge life saver; it means more time working with clients and less time away from them. Our dollars are better spent when techs aren’t constantly going out to get printed. My newest tech didn’t have to pay anything out of pocket, and that process was super smooth.”

First Contact Resolution Manager, VC3

What VC3 says about working with Peak

“Adding Peak as our true CJIS partner has been one of the best decisions we’ve made for 2026!”

VC3

“It’s been a true game changer for our team and for our technical staff overall.”

VC3

“Peak adds so much value as a partner, is great to work with, and not only listens to our feedback and concerns, but actually applies it accordingly.”

VC3

How was VC3’s ROI calculated?

Every input came from VC3, reported in August and September 2026. The 3.8X compares what VC3’s current submission volume would have cost at its pre-Peak cost per submission against what it spends now.

Line item

How it’s calculated

Result

Fingerprinting costs

Cost per submission

All-in cost per submission with Peak vs. the year before Peak (reported by VC3)

79% lower

Submission volume

Submissions with Peak vs. the year before Peak (reported by VC3)

67% higher

Return on fingerprinting spend

Avoided cost ÷ spend at current volume: 79% ÷ 21%

3.8X

Employee time

Print trips avoided

315 employees × 3 fewer trips a year (midpoint of 3–5 before, 1 with Peak)

945 trips

Hours recovered

945 trips × 4 hours (about half a day per trip)

3,780 hours

Current-year figures are VC3’s full-year projection. All-in costs include Peak’s service. Employee time is shown separately and is not included in the 3.8X.

Not included (additional upside): coordinator time, rework from rejected submissions, and revenue from onboarding clients about 50% faster.

Want to see what your ROI could look like?

Talk to our team about how Peak Pro Managed would work for your workforce.